International and Local Delivery
We provide both international and domestic shipping for our products. Enjoy FREE standard international shipping for orders over RM 5,000 to most countries and FREE standard domestic shipping for orders over RM 1,500. Shipping options will be displayed during checkout before you complete your purchase. All orders are shipped via traceable courier services, and total shipping costs will be shown on our website and included in your order confirmation.
Delivery Time
Orders are processed within 3–7 working days after receipt. Once confirmed, delivery is expected within an additional 3–7 working days. Please note that these delivery timeframes are estimates and not guaranteed. We are not responsible for delays, damages, losses, or tracking issues caused by courier services. Additionally, we are not liable for costs incurred due to customer changes, such as updates to the shipping address after the order is placed.
Product Warranty
All products purchased from us are covered by the warranty terms provided by their respective brands. Please refer to the warranty card or booklet included with your product for specific warranty details and coverage periods.
The warranty does not cover:
- Bracelets, crystals, batteries, wear to the case, or moisture damage (for non-water-resistant products).
- Defects resulting from misuse, abuse, or servicing by unauthorized dealers.
- Damage caused by wear and tear, which is not classified as a manufacturing defect.
Product Returns
We accept product returns for all brands we carry. For full details, please review our Product Return and Refund Policy